Welcome to Rent In Madurai (“we”, “us”, “our”). We operate the website rentinmadurai.com and the Rent In Madurai mobile app (together, the “Service”). This page explains how we collect, use, disclose and safeguard your information, and sets the terms under which you may use the Service.

Contact us:

Email: sktrealtors@gmail.com
Phone/WhatsApp: +91 86818 90001
Location: Madurai, Tamil Nadu, India

1) Information We Collect

We collect information that you provide directly and information collected automatically when you use the Service.

A. Information you provide

Account details (name, email, phone, password).
Profile & listing data (photos, descriptions, prices, addresses/areas, availability).
Messages & interactions (chats/messages, inquiries, favorites).
Support requests and other communications.
Payment information (only if we enable paid features in the future; processed by trusted payment partners—not stored by us beyond necessary references).

B. Information collected automatically

Device and log data (IP address, browser/app type, device identifiers, OS version, pages viewed, referring pages, timestamps).
Cookies and similar technologies for login sessions, preferences, and analytics.
Approximate location (if your device/browser shares it) to show relevant listings.

You can disable cookies in your browser/app settings, but some features may not work properly.

2) How We Use Your Information

Provide and operate the Service (create accounts, host listings, enable search and messaging).
Communicate with you (service notices, account verification, important changes, marketing where permitted—opt-out anytime).
Safety, fraud prevention & moderation (detect misuse, remove illegal or harmful content).
Analytics & improvements (understand usage, fix bugs, improve features).
Legal compliance (respond to lawful requests, enforce our Terms).

Legal bases (where applicable): performance of a contract, our legitimate interests, your consent, and compliance with law.

3) Sharing Your Information

We do not sell your personal information. We may share limited data with:

Service providers (hosting, analytics, cloud storage, email/SMS, customer support, payments).
Other users when you post a listing or send messages (your name, phone/email if you choose to display/share).
Law enforcement or authorities when required by law or to protect rights, safety, or property.
Business transfers (e.g., merger, acquisition); your information may transfer as part of the transaction.

4) Data Retention

We keep your information only as long as necessary for the purposes above. You may delete your account or listings; we may retain certain records to comply with law, prevent fraud, or resolve disputes.

5) Your Choices & Rights

Access/Update/Delete: You can view or edit profile details and delete listings. Request account deletion by emailing sktrealtors@gmail.com.
Marketing: You can opt-out of marketing emails/SMS anytime.
Permissions: You can disable location/camera/storage permissions via your device settings.
Cookies: Manage cookies in your browser/app settings.

(If you are in the EU/UK or other regions with similar laws, you may also have rights to object, restrict processing, or data portability. Contact us to exercise these rights.)

6) Children’s Privacy

Our Service is intended for adults (18+). We do not knowingly collect data from children. If you believe a child has provided data, contact us and we will delete it.

7) Security

We use reasonable technical and organizational safeguards to protect your information (encryption in transit, access controls). No method of transmission or storage is 100% secure.

8) International Transfers

Our Service and service providers may operate across borders. By using the Service, you consent to the transfer and processing of your information outside your country where data protection laws may differ.

9) Third-Party Links & Integrations

The Service may contain links to third-party sites/services (e.g., maps, payment gateways, social media, WhatsApp). We are not responsible for their content or privacy practices. Please review their policies.

10) Changes to This Policy

We may update this Policy from time to time. We will post the updated version with a new “Last updated” date. Continued use of the Service means you accept the revised Policy.

Terms of Use

1) Acceptance of Terms

By accessing or using Rent In Madurai, you agree to these Terms. If you do not agree, please do not use the Service.

2) Your Account

You must be 18 years or older and capable of forming a binding contract.
Keep your login credentials confidential. You are responsible for activity under your account.
Provide accurate and lawful information.

3) Marketplace Platform Only

Rent In Madurai is a listing and discovery platform. We do not own, manage, or control the items or properties listed by users and are not a party to any agreements between renters and owners. We do not guarantee quality, safety, legality, or availability of listings.

4) User Content & Conduct

You are responsible for the content you post and your interactions. You agree not to:

Post illegal, false, misleading, or infringing content.
Post discriminatory, obscene, or harmful material.
Spam, harass, or misuse messaging features.
Attempt to bypass security, scrape data, or reverse engineer the Service.
Post content that violates local laws (including tenancy, consumer, or motor vehicle regulations).

We may moderate, remove, or disable content or accounts that violate these Terms.

5) Fees & Payments (if applicable later)

We may introduce paid features or fees (e.g., featured listings). If so, we will display pricing before you pay and provide terms at checkout. Taxes may apply. Payment processing will be handled by vetted third-party providers.

6) Intellectual Property

The Service (logo, design, software, text) is owned by us or our licensors and protected by law. You grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute your listings and related content in connection with operating and promoting the Service.

7) Reporting & Takedown

If you believe content infringes your rights or is unlawful, email sktrealtors@gmail.com with details (URL, proof of ownership, and your contact). We will review promptly.

8) Disclaimer of Warranties

The Service is provided “as is” and “as available.” We disclaim all warranties, express or implied, including fitness for a particular purpose and non-infringement. We do not warrant uninterrupted or error-free operation, or that listings are accurate or available.

9) Limitation of Liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, goodwill, or business interruption, arising from your use of the Service or any rental transaction between users.

10) Indemnity

You agree to indemnify and hold harmless Rent In Madurai, its owners and staff from any claims, losses, liabilities, and expenses (including legal fees) arising from your use of the Service, your content, or your breach of these Terms or applicable laws.

11) Termination

We may suspend or terminate your access at any time for violation of these Terms or risk/harm to others. You may stop using the Service and request account deletion at any time.

12) Governing Law & Dispute Resolution

These Terms are governed by the laws of India. Courts located in Madurai, Tamil Nadu shall have exclusive jurisdiction, unless the law of your residence requires otherwise.